Generelle Versandinformationen vom Auktionshaus verfügbar

Shipping of lots

Article 12. Haynault generally accepts, by express request of the purchaser, to arrange the transportation of lots, or to ship them by express delivery or postal service, in their entirety, and at the full risk and expense of the purchaser, for shipping or handling of lots. This service is billed.In the event of damage discovered upon receipt of lots shipped by Haynault, the purchaser is obligated to notify Haynault within 24 hours and to retain the entire packaging. Haynault shall then launch a claims procedure with the postal service or express delivery company and shall keep the purchaser informed of the outcome.The monitoring of this procedure is a service to the purchaser, and Haynault claims no obligation as to the means or outcome.Haynault takes no action in the event of damage during transportation of lots which it has coordinated, but for which it was not paid for packing/shipping, as the contractual relation in this case is between the purchaser and the transporter.